Hoff & Leigh is a relationship based commercial real estate brokerage. Our #1 goal is to ethically serve the needs of our clients, and provide superior communication resulting in outstanding customer service.
We strive to exceed your expectations.
In order to provide superior communication and the best client services, we commit to the following when listing a property:
- Give the same professional service and attention to problems, big or small
- Use marketing skills to develop creative solutions
- Use market knowledge to help you properly price & position your property
- Place an appropriate sign at your property at no extra cost
- Create a marketing flyer including complimentary photographs at no extra cost
- Provide a floor plan & other salient facts
- List the property information in local and national commercial MLS Sites
- List the property at www.HoffLeigh.com
- List the property with our Hoff & Leigh (in-house) Agents' Network
- Show the property to our Agents' Network via our exclusive Broker Tour
- Deliver the property information to our data base of E-mail recipients
- Foot canvass & deliver property information to adjoining Owners & Tenants
- Deliver property information to the Realtors Commercial & Industrial Society
- Place appropriate advertising in local print media (extra cost)
- Distribute property information through our extensive marketing network
- Provide a live-operator to answer all in-coming prospects' calls
- Have a Hoff and Leigh Representative present for each showing
- Sell the prospect on the merits of your property
- Have a streamlined process to make your transaction easy
- Have a template of the process to provide consistent service
- Prepare a complete, professional paper trail & following the deal to closing
- Think outside the box for creative solutions
- Resolve HLMI Broker problems through our Managing Broker or Owner
To provide Superior Communication, we commit to the following:
- Get a welcome letter from Managing Broker & Owner
- Actively listen to really understand your needs
- Return your calls on the same day or at least within 24 hours
- Contact you with periodic verbal reports, good news or bad
- Deliver monthly written activity reports
